Returns Procedure
Clothes Co Returns Policy
At Clothes Co we want you
to be satisfied every time you
shop with us so we make our
returns policy simple.
Our "no quibbles"
guarantee means that if for
any reason you are unhappy with
the goods you have purchased,
just return them to us in their
original condition and in the
original packaging within 14
days and we will issue a full
refund for the price of the
item(s). This does not include
the cost of the original postage
and packaging. We will not refund
items that have been worn or
that have had the tags removed.
This does not affect and is
in addition to your statutory
rights as a consumer.Please
include the original invoice
together with any returned good,
having completed the "Reason
for Return" section at
the foot of the invoice.
Please ensure that you wrap
the package securely.For your
own protection, we recommend
that you send your package by
a recorded delivery service
and satisfy yourself as to the
insurance arrangement as we
cannot be held responsible for
packages lost or damaged in
the post.
Please note that UK Royal Mail
recorded delivery/registered
post only covers losses up to
£28, unless you take out
additional insurance.Except
where the goods you return are
faulty or damaged, you are responsible
for the cost of returning the
goods to us.
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